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Phone Number +1 314-742-3024
     
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Frequently Asked Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than a half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced based on classic or updated features.

The administrative fee is a non-refundable $100 fee that is due at lease signing.

Application fees are $65 per person 18 and older occupying the apartment. You may pay online by credit card— a small fee will apply. All application fees are nonrefundable.

Applications may be found under the “Log In” tab on the top right corner of our website or by clicking here.

The hold fee is a non-refundable $100 fee required at the time of application submission.

Residents are responsible for water, sewer, trash, and pest control, which is billed individually to each apartment.

Security deposits will vary depending on qualifying criteria. They start at $250 and go up from there.

Rent is always due on the 1st of the month and a $50 late fee is assessed on the 6th of every month (even Sundays and holidays). An additional $5 a day is assessed after the 6th until rent is paid in full.

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the monthly rental amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love The District Apartments and want to refer a friend, please let our office know. We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an email, or leave a message. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than the 14 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiration to provide your written notice.

If you are locked out during business hours, you can come to the office to be let back into your apartment. Outside of business hours, you need to contact a locksmith. If the lock is changed, you must provide us with a copy of the key within 24 hours.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

Renter’s insurance is required OR residents can sign a waiver that makes known their decision to opt out.

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